Cancellation Plan for Old Oaks guests
image of top oaks at old oaks
stunning views and large pitches at somerset caravan park
fishing pond at somerset campsite
 somerset touring park
camping cabins at the old oaks
the walnut circle at somerset campsite

Old Oaks Cancellation Plan

Peace of mind should you need to cancel your stay

As a small, independent park we do have to impose some terms and conditions for bookings at Old Oaks. Full details of our 2018 T&C's can be found here. Glamping T&C's here.

However, for your peace of mind, and in the event of that unexpected illness or situation, which prevents you from coming to see us, our voluntary cancellation scheme will cover you for the most common reasons for having to cancel your holiday.

The benefits:

If cancellation of your holiday is up to 7 days before the commencement of your holiday a full refund of monies paid directly to Old Oaks (and not through any agent) less the cancellation plan charge will be made.  If cancellation of your holiday is within 7 days of the commencement of your holiday, then a 50% refund, less the cancellation plan charge, will be made.


~ The death, bodily injury, illness or admission to hospital as an in-patient to you or any other member of your party or immediate family where the cancellation is certified as medically necessary by a medical practitioner. (Excludes pets).
~  Redundancy qualifying for payment under any applicable statute of any person in your party.
~ You or a person in your party being required for compulsory jury or witness service in a Court of Law in proceedings to be undertaken in the time between their leaving home to start the holiday and returning home after the holiday.


~ Immediate family means the partner, or the child, grandchild, brother, sister, parent or grandparent of you or a person in your party.
~ Qualified Medical Practitioner a doctor or specialist who is registered or licensed to practise medicine under the laws of the country in which they practise.

Cancellation Procedure

~ If you need to cancel for a qualifying reason please contact us immediately by phone and then by email or letter. We will acknowledge the cancellation and ask for the relevant documentary evidence to be sent.
~ We will deal with the claim and make payment within 30 days of receiving the required documentary evidence, subject to the claim qualifying under the terms of the cancellation plan.

Charges (taken at time of booking) ~ Please note this is an optional extra.

Touring ~ £2 per night   Cabins ~ £3.00 per night   Shepherds huts and Lodges ~ £4 per night

check availability and book for 2017


The Old Oaks Touring Park, Wick Farm, Wick, Glastonbury, Somerset, UK, BA6 8JS 01458 831437
© 2018 ~ Cancellation plan ~ Old Oaks Touring Park and Camping Glastonbury Somerset England UK